Practitioner checks
Dentists submit MDC and APC details. Dental nurses submit NRIC and supporting records. Phone verification confirms reachability.
Verification
Verification is the marketplace gate.
Every meaningful action depends on approved credentials, so clinics and practitioners enter the marketplace with clearer accountability.
MDC / APC
NRIC / SSM
Phone status
Admin review
Verification flow
Credential gates visitors can understand in seconds.
The Verification page needs a stricter, checkpoint-led rhythm so clinics and practitioners see exactly what unlocks the sensitive marketplace actions.
Clinic checks
Clinics submit company, founder, SSM, branch, and public address details for admin review.
Sensitive data
Practitioner addresses, NRIC, documents, and contact details stay private unless the workflow explicitly unlocks them.
Access gate
Every sensitive action waits for an approved verification state.
Applications, messaging, booking, and full job visibility should feel protected by the verification workflow, not loosely attached to it.
- Submitted
- Under review
- Approved
- Rejected / resubmitted
- Expired / lapsed
Malaysia
Verification questions
Short answers reinforce that full access waits for approved credentials and renewed professional records.
Can unverified practitioners see full jobs?
No. The full in-app job feed, messaging, applications, and bookings require verification.
What happens when APC lapses?
A lapsed APC should return the practitioner to an unverified state until re-verification is completed.